Firmware Update and Recovery
Updating through the configuration portal
Prepare an official signed
.ps4fwfirmware package for your device.Open the Firmware Update page in the configuration portal.
Connect the controller via USB, click the device connection button in the portal, and grant access in your browser.
Click Enter IAP Mode to put the controller into firmware update mode.
Select the prepared
.ps4fwpackage, start flashing the firmware, and wait for writing to finish.Wait for verification and startup to complete, then check the firmware version and controller inputs.
Follow this order: connect the controller → click Enter IAP Mode → flash the firmware.
Keep USB power and the connection intact during the update. The portal validates the package, and the device verifies the written firmware.
Interrupted updates or an application that will not start
For devices with the permanent IAP bootloader installed:
Disconnect USB power.
Hold PS + Options while reconnecting USB.
Use the direct IAP connection option on the portal’s Firmware Update page.
Follow the prompts to flash the appropriate firmware package again.
Factory reset
A factory reset clears saved user settings, including calibration and profile settings. It does not delete the application firmware or bootloader. After resetting, check the inputs and calibrate as needed.